ORCHESTRATING INTELLIGENT BUSINESS OPERATIONS
More capacity.
Built into your operation.
Lyra Ops gives businesses AI-powered Digital Staff to take on repeatable operational work, giving your people more room for judgement, care and relationships.
A digital workforce, designed around real business roles.
Your people are spending too much time keeping work moving.
Calls. Enquiries. Appointments. Follow-ups. Administration.
The small tasks are never really small when they keep returning. They interrupt concentration, stretch a busy front desk and leave good people carrying work that does not need their full attention.
People should spend their time on work that actually needs people.
Meet your
Digital Staff.
AI-powered workers, designed around real business responsibilities.
Each role is shaped by the work it owns: what it knows, the systems it can use, the rules it follows and the moments it hands back to a person. Not another tool to operate. More capacity inside the operation.
- 01RachelAI Receptionist
The first Digital Staff role
IN FOCUS - 02AdministrationDigital Staff role
Structured work, handled consistently
WORKFORCE VISION - 03Customer SuccessDigital Staff role
Helpful follow-through at every step
WORKFORCE VISION - 04OperationsDigital Staff role
Coordination across people and systems
WORKFORCE VISION
Rachel is the first focused role. The roles that follow show the direction of a workforce built around your operation.
RACHEL · AI RECEPTIONIST
A consistent first
response.
Rachel takes on routine reception work so calls and enquiries covered by her configured workflows and escalation rules have somewhere to go, even when your team is busy.
- 01Answer calls
- 02Handle routine enquiries
- 03Schedule appointments
- 04Capture useful information
- 05Follow defined escalation rules
- 06Availability follows your configured coverage
Rachel works within agreed workflows and escalation rules. People remain in control of important decisions.
Explore Rachel for your businessThe right capability.
In service of the operation.
Voice, automation and connected systems are the means. We bring them together around the work your Digital Staff need to do.
- 01
AI Voice & Voice Agents
Natural conversations that answer, understand and move a request forward.
- 02
AI Automation
Reliable support for repeatable tasks, information handling and follow-up.
- 03
Workflow Systems
The connections that carry work between conversations, tools and people.
- 04
Business Transformation
Practical redesign of the way work gets done, guided by your operation.
When the work keeps coming,
capacity matters.
Especially where calls, enquiries and coordination pull staff away from the work they are there to do.
BUILT AROUND PRACTICAL BUSINESS REALITY
- 01Medical practices
- 02Professional services
- 03Property and real estate
- 04Accounting and legal
- 05Small and growing businesses
Start with the pressure point. Design around the way your business actually works.
ORCHESTRATING INTELLIGENT BUSINESS OPERATIONS
Give your business
more operational capacity.
Tell us where work is piling up. We'll look at the operation with you and find where Digital Staff can make a practical difference.